Privacy Policy
This Privacy Policy describes how PROMO SPACE LIMITED ("we", "us", "our") collects, uses, discloses and protects personal data when you use this website and submit enquiries. We handle personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) ("PDPO").
1. Who We Are
Company: PROMO SPACE LIMITED
Registration No.: 78134758
Address: Unit B, 11/F, Wah Kit Commercial Centre, 302 Des Voeux Road Central, Sheung Wan, Hong Kong
Email:
Phone: +852 5912 3456
2. Personal Data We Collect
We may collect:
- Contact form data: full name, company name, email address, phone number (if provided), project type and launch timeline.
- Correspondence data: information you provide in messages or follow-up calls.
- Technical data: IP address, browser/device type, session and log data used for security and website operations.
- Cookie and analytics data, where applicable.
3. Personal Information Collection Statement (PICS)
When we collect personal data directly from you, we provide this statement as required by the PDPO. Personal data is collected for legitimate business purposes including handling demo requests, communication, service improvement, security monitoring and legal compliance.
- Supplying name, company and email in the enquiry form is generally necessary for us to process your request.
- Phone number and some profile details may be optional.
- If required data is not provided, we may be unable to respond to your request.
4. How We Use Personal Data
- To review and respond to demo and contact requests.
- To prepare proposals, technical discussions and onboarding communications.
- To maintain system security, prevent abuse and troubleshoot issues.
- To comply with applicable legal, regulatory and contractual obligations.
5. Direct Marketing
We do not use your personal data for direct marketing unless we have obtained consent or indication of no objection as required under Part 6A of the PDPO. You may opt out of direct marketing at any time, free of charge, by contacting us.
6. Disclosure and Transfer
We may transfer personal data to:
- Service providers and data processors (for hosting, analytics, communications and support).
- Professional advisers, auditors and insurers where necessary.
- Authorities or counterparties where required by law, court order or regulatory request.
We require recipients to protect personal data with appropriate security and confidentiality measures.
7. Cross-Border Processing
Our vendors and systems may process data outside Hong Kong. We take contractual and organizational measures to maintain a level of protection consistent with the PDPO and good industry practice.
8. Retention
We retain personal data only for as long as necessary for the fulfilment of the purpose for which it was collected, or as required/permitted by law, after which data is deleted or anonymised.
9. Security
We implement practical security measures such as access controls, encryption in transit where applicable, logging and internal access restrictions. No system is completely risk-free, so please avoid sending highly sensitive information unless specifically requested through secure channels.
10. Your Rights
Under the PDPO, you have the right to request access to and correction of your personal data held by us (subject to statutory exceptions and permitted fees where applicable).
To exercise your rights, contact: .
11. Third-Party Sites
Our site may contain links to third-party websites. We are not responsible for their privacy practices, policies or content.
12. Policy Updates
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
13. Complaints
If you have concerns about our handling of personal data, contact us first. You may also lodge a complaint with the Office of the Privacy Commissioner for Personal Data, Hong Kong (PCPD): pcpd.org.hk.